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FAQ’s

HOW DO I CHOOSE THE RIGHT SIZE BIKE FOR ME?

Getting the RIGHT FIT is key to a comfortable and enjoyable ride. We make it simple:
On each product page, you’ll find a BIKE SIZE GUIDE. Enter your HEIGHT and INSIDE LEG MEASUREMENT, and we’ll recommend the best size.
If you’re in between sizes or unsure, our EXPERT TEAM is happy to help — just get in touch via LIVE CHAT or EMAIL.

DO YOU PRICE MATCH OTHER CYCLE RETAILERS?

If you find the SAME PRODUCT FOR LESS at a UK-BASED RETAILER (in stock and identical), we’ll MATCH THE PRICE — simple as that.
Just contact us BEFORE YOU ORDER with a link to the product, and we’ll take care of the rest. It’s our way of ensuring you get TOP-QUALITY SERVICE without overpaying.

WHAT TYPES OF BIKES DO YOU SELL?

We stock a wide range of bikes including ROAD BIKES, MOUNTAIN BIKES, HYBRID BIKES, ELECTRIC BIKES (E-BIKES), and KIDS’ BIKES — all from TRUSTED, HIGH-QUALITY BRANDS.

DO YOU OFFER ELECTRIC BIKES?

YES! We have a great range of ELECTRIC BIKES for all types of riders.

WHERE ARE YOU BASED?

Tredz Cycle is proudly based in the UNITED KINGDOM. Our team is here to serve UK CYCLISTS with expert advice, quality products, and reliable service.

WHO CAN ORDER FROM YOUR WEBSITE?

Currently, we ship and accept orders from customers located WITHIN THE UNITED KINGDOM ONLY.

IS VAT INCLUDED IN YOUR PRICES?

YES, all prices listed on our website INCLUDE VAT where applicable, so there are NO HIDDEN COSTS at checkout.

DO YOU SHIP OUTSIDE THE UK?

At this time, we only ship to addresses WITHIN THE UNITED KINGDOM. INTERNATIONAL SHIPPING IS NOT AVAILABLE.

HOW CAN I CONTACT TREDZ CYCLE FOR SUPPORT?

You can reach us via EMAIL AT Support@tredzcycle.co.uk or call us at +44 20 7946 0857. We aim to respond to all inquiries WITHIN 2 DAYS.

Contact Information

Business Name: Tredz Cycle
Email: Support@tredzcycle.co.uk
Contact Us:+44 20 7946 0857
Company Name: Cota Construction (UK) Ltd
Company number: 08600638
Address: 140 High St, Wollaston, Stourbridge DY8 4PE, UK

Business hours: 9:00 AM to 5 PM London (GMT) Monday to Friday

Free United Kingdom shipping

On all orders

Easy 30 days returns

30 days money back guarantee

UK Warranty

Offered in the UK of usage

100% Secure Checkout

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