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Shipping Policy

At Tredz Cycle, we aim to provide fast, reliable, and hassle-free delivery to all our valued customers within the United Kingdom. Please read our shipping policy carefully to understand our delivery processes, timeframes, and terms.

Currency

All prices on our website are listed in Pounds Sterling (GBP £).

Shipping Coverage

We currently offer shipping services within the United Kingdom only. Orders outside of this region are not accepted at this time.

Currently Shipping To

We are currently shipping to the entire United Kingdom, including:

England

Scotland

Wales

Northern Ireland

International Shipping Not Available

We do not offer international shipping at this time. We are working to expand our coverage in the future.

Delivery Locations – UK Only

Orders are delivered to residential and commercial addresses across the UK. We do not deliver to PO Boxes or BFPO addresses.

Shipping Cost – Free UK Orders

Shipping is completely free on all orders within the UK. No minimum spend is required.

No Hidden Charges

There are no hidden shipping or handling charges. The price you see at checkout is the total amount you pay.

Order Processing Time

Orders are processed within 1–2 business days (Monday to Friday). Processing begins as soon as your payment is confirmed.

Weekend Orders

Orders placed on weekends or Bank Holidays will be processed on the next working business day.

Order Cut-off Time

Our daily order cut-off time is 2:00 PM (GMT). Orders placed after this time will be processed the following business day.

Estimated Transit Time

Once dispatched, orders typically arrive within 5–7 business days, depending on your location within the UK.

Total Delivery Estimate

From the time of placing your order to delivery at your door, you can expect your item to arrive in approximately 6–9 business days.

Shipping and Packaging

All items are securely packed to prevent damage during transit. We use reliable UK-based courier services to ensure timely delivery.

Tracking Your Order

Once your order is shipped, you will receive a tracking link via email or SMS so you can monitor your parcel in real time.

Missing Items or Damaged Parcels

If your order arrives incomplete or damaged, please contact us within 48 hours of receipt. We will arrange for a replacement or issue a refund where applicable.

Contact us at:

Email: Support@tredzcycle.co.uk

Phone: +44 20 7946 0857

Address: 140 High St, Wollaston, Stourbridge DY8 4PE, UK

Contact Information

Business Name: Tredz Cycle
Email: Support@tredzcycle.co.uk
Contact Us:+44 20 7946 0857
Company Name: Cota Construction (UK) Ltd
Company number: 08600638
Address: 140 High St, Wollaston, Stourbridge DY8 4PE, UK

Business hours: 9:00 AM to 5 PM London (GMT) Monday to Friday

 

Free United Kingdom shipping

On all orders

Easy 30 days returns

30 days money back guarantee

UK Warranty

Offered in the UK of usage

100% Secure Checkout

Visa / MasterCard / Maestro / Discover / Credit Card / Debit Card