Welcome to Tredzcycle. By accessing and using our website, services, and products, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before making any purchases or interacting with our website. If you do not agree with these terms, please refrain from using our services.
1. Account Registration
To access certain features of the site, such as placing orders or managing your preferences, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update your information if it changes. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
2. Product Information and Availability
We make every effort to ensure that the products listed on our website are accurate in terms of pricing, descriptions, and availability. However, we do not guarantee the accuracy or completeness of the information. Prices and availability are subject to change without notice. If an item is unavailable after your order is placed, we will notify you and offer either a replacement or a refund.
3. Orders and Payment
When you place an order with Tredzcycle, you agree to pay the total amount of your order, including shipping fees and applicable taxes. We accept payment via Visa, MasterCard, Maestro, Discover, Credit/Debit Cards, and PayPal. By submitting your payment information, you authorize us to charge your selected payment method.
All prices on our website are listed in British Pounds (GBP £).
4. Shipping and Delivery
We aim to process and ship all orders within 1-2 business days. Standard delivery takes approximately 5-7 business days from dispatch. Delivery times may vary due to external factors like weather conditions or courier delays.
We currently ship within the United Kingdom, and free shipping is offered on all orders. We will send tracking information once your order has been dispatched, and you can track your order through the website.
5. Returns and Refunds
Return Policy: You may return items within 30 days of receiving your order, provided the items are unused, undamaged, and in their original packaging. Personalized or custom items are non-returnable.
For defective or incorrect items, we will cover the return shipping costs. For other returns (e.g., change of mind or incorrect size), the return shipping cost is the customer’s responsibility.
Refunds will be processed within 14 business days of receiving the returned items and will be issued to the original payment method.
6. Limitation of Liability
Tredzcycle is not liable for any damages arising from the use or inability to use our products or website, including but not limited to direct, indirect, incidental, punitive, or consequential damages. In no event shall our total liability exceed the amount paid for the products or services giving rise to the claim.
We do not guarantee that our website will be free of errors, viruses, or other harmful components. You are responsible for ensuring that your device is protected from potential harm, and we recommend that you take appropriate precautions when using our site.
7. Privacy and Data Protection
We value your privacy and are committed to protecting your personal information. For details about how we collect, use, and store your data, please refer to our Privacy Policy.
We will never sell, trade, or rent your personal information to third parties for marketing purposes. We may share your data with trusted partners and service providers to complete transactions or fulfill orders, in compliance with applicable data protection laws.
8. Modifications to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be posted on this page, and the effective date will be updated accordingly. We recommend that you review this page regularly to stay informed of any changes.
By continuing to use our website or services after the effective date of any changes, you agree to abide by the updated Terms of Service.
9. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from or related to these Terms of Service will be subject to the exclusive jurisdiction of the courts of the United Kingdom.